Technical Content Writer

Full Time, Ahmedabad, India

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RAPIDOPS CAREERS

About Rapidops

Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform.

About the Role:

We are looking for a Technical Writer to produce high-quality content that contributes to the overall success of our brand. Primarily responsible for creating and maintaining high-quality, engaging, impactful content that clearly communicates Rapidops brand promise, unique value propositions, and service offerings across all channels. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to portray Rapidops as a thought leader in a particular segment.

As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Responsibilities:

  • The ability to create clean and high-quality content for different digital channels, a variety of customer groups and diversified content types would be a key part of this position
  • Keeping up-to-date with the latest trends in crafting high-quality content
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write, and edit new and existing content, while working closely with various departments

Skills and Qualifications:

  • Bachelor’s degree in relevant technical field
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing technical content for audience from multiple regions
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering team to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Requirements:

  • You’re willing to relocate to Ahmedabad.
  • You have excellent command over writing in English for a global clientele.
  • You have an effective writing style that is fresh, consistent and customer centric.
  • You have an excellent researching skill to come up with informative and innovative content.
  • You have a good eye for detailing, thorough check for spelling, grammar, punctuation, syntax, redundancy, coherence, and plagiarism.
  • You can meet deadlines and deliver best results within given timeline.
  • You are dedicated, result-focused, flexible and creative.
  • You are familiar with content beautifying tools like Semrush, Grammarly, Hemingway.
  • You are a self-motivated and strong collaborator, with the ability to manage expectations and conflicting needs.

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