Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform.
About the Role:
We are seeking a Customer Success Associate to maximize value for our clients and their customers (end-users) through the successful implementation of our technology and services.
You will be joining the Customer Success (CS) team as a high-impact contributor, gaining exposure to a wide variety of challenges, processes and data that makes the engine of this organization hub. As an associate on the team, you will contribute to cross-functional initiatives from ideation to analytics to recommendations to drive impact across the organization.
The role will be required to balance deep functional expertise and business value acumen while maintaining a level of technical depth to provide the best possible post-sales experience for our customers.